Online Scheduling Instructions
The system does not automatically approve any request. Requested walks or visits will display as "Not Assigned" until approved. You will be notified via email when your request has been approved.
Please contact Tian at email@example.com for any same-day request, as online requests can take up to 24-hours to approve.
For dog walking service. We offer clients a 2 hour time frame as a visit window (1 hour visit window for 15 min walk, only puppies under 6 months old are eligible for 15 min walks). The time you request a walk should be the beginning of your preferred visit window. For example, if you request a walk at 12pm, then the visit window will be 12-2pm.
Please request "Cat Visit" at 8am when you need 1 visit per day and we will arrive anytime between 8am-10pm. If you need 2 visits per day, request "Cat Visit" at 8am and 6pm and we will arrive anytime between 8am-12pm & 6pm-10pm.
Please request "Overnight Stay" at 10pm, off hour surcharge does not apply for this service.
Please choose "Service Type" accordingly depends on the numbers of walks you schedule each week for dog walking service.
Please only select "Recurring" for "Frequency", when you wish to schedule walks recurring on our schedule each week infinitely. Otherwise choose "One Time".
Please select add on "Second Pet" If you need us provide service for both of your pets.
Please select add on "Second Pet" & "Third Pet" if you need us provide service for all three of your pets.
Please select add on "Night/Weekend Charge" when the visit window in which you schedule a walk is outside of our regular business hours 10am-4pm Mon-Fri.
Please select add on "Night/Weekend Charge" when you schedule a walk, a visit or an overnight stay on a weekend.
Please select add on "Holiday Charge" when you schedule a walk, a visit or an overnight stay on a holiday.
Please select add on "Feeding" as needed. Feeding would not be provided if it's not selected.
Please select add on "Medicine", "Plant Watering" & "Mail Pickup" as needed.
We consider the following to be our business holidays: New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independents Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Year Eve.